Reservations

If you have checked-in online, just print you check-in card, sign and bring this along. When checking in, you only have to hand in your check-in card without filling in any additional details.
Otherwise it is advisable to print out your booking reservation for reference and easy check-in at the hotel. If you don’t have a print out of your reservation, please confirm your booking details at the reception desk and provide your indentification.

Yes, you can. In case of fraudulent use of the creditcard however the reservation will be cancelled and the booker will be notified at the given emailaddress.

You can book via our own website www.easyHotelbenelux.com and there you have the possibility to pay with iDeal / Sofort banking or BitCoins.

To retrieve your confirmation number, please login to “My Booking” directly to retrieve your confirmation number.

We accept all major card payments and credit cards (except AMEX). We do not accept checks and cash payments.

Please be adviced that you are required to supply a method of payment for all prepaid/non-refundable bookings.

To request a reservation for your group or for more information, please fill out the form on the Corporate Booking page

Click here to view, modify, or cancel ​​your reservation.

You must be 18 years of age with a valid ID to check in to the hotel.

Yes, one night. On days with a high demand, it could happen that there is a minimum length of stay of 2 or more nights. That means that if you would like to stay on e.g. the Saturday, you also have to stay on the Friday or the Sunday night.

Per room reservation you can only list one guest name. At least one guest mentioned in the booking needs to be present and able to verify their booking and name with a valid ID upon ckeck-in.

If you made your reservation on this website, visit our My booking page to lookup your existing reservations by entering signing in with your login and your password.

The hotel room reservation process through www.easyHotelbenelux.com is safe and secure. Once you enter your personal and credit card information, your online reservation is processed through a secure computer server. The personal information you enter is encrypted to keep it protected while in transit. For more information, refer to our online security certificate.

You need to contact the bookingchannel / website through which you made your reservation in order to request the information you need such as confirmation numbers, changes, etc. In that case your are governed by the Terms & Conditions as mentioned on that site.

Only the person whose name stated in the booking confirmation will be allowed to check in. This will be verified with a valid ID of the person checking in.

Unfortunately we do not offer refunds. When you have booked an flexible rate type, you will be charged on the day of arrival or a few days prior, depending on the cancellation terms. After this time, the booking is considered to be a prepaid, non-refundable booking and as with all prepaid/non-refundable booking, we do not refund any monies and you will loose 100% of the reservation value and the room will fall back into the inventory of the hotel, to be sold by the hotel.

Click this link: Terms and Conditions to view the T&C as mentioned on our website.

We do require presentation of a valid government-issued identification at the time of check-in.

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